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No Refunds for Chateau Ste. Michelle Bonnie Raitt Concert Cut Short by Power Outage

About 1,300 homes and businesses were without power and those attending the sold-out Bonnie Raitt concert at Chateau Ste. Michelle said the concert was cut short by the power outage.

Update 5:15 p.m.

About 4,500 people who attended the Bonnie Raitt/Mavis Staples concert at  Sunday night will not receive refunds after 

Opener Mavis Staples gave a full hour-long show and Bonnie Raitt played for just over an hour before a tree fell on a power line, cutting power to the area, according to Kristen Winn, communications manager for the winery.

"It is considered a full show," Winn said. "There will be no refunds."

The winery is offering a 30 percent discount on one item in their gift store (including bottles of wine) to those with ticket stubs from Sunday's show. Those with ticket stubs can also receive a complimentary wine tasting at Chateau Ste. Michelle.

"It's intended as a gesture," Winn said, adding that those at the winery realize the situation of the shortened show wasn't the best.

A statement was posted on the winery's website Monday afternoon:

"Like the thousands of excited concert-goers at the sold-out Mavis Staples and Bonnie Raitt show Sunday night, we were startled by the sudden black-out and disappointed when the show had to end abruptly just as Bonnie was closing it.

We learned later that winds caused a tree to fall across a primary power line, which led to an area-wide power outage! Last night's show was the first in the 29 years of the Chateau Ste. Michelle Summer Concert Series to suffer such an extraordinary event, and we sincerely thank our loyal concert-goers for their understanding. Bonnie and Mavis put on a wonderful show with great music nonetheless!"

Staples and Raitt were playing at the winery as part of their . 

A message from Bonnie Raitt's Facebook page Monday afternoon said:

"From BRHQ -- Hi everyone, thanks for hanging in there last night! We've got a message from Bonnie coming along in the next few hours."

Check back for updates to this story, after Raitt' Facebook page gets updated.


Original story:

A power outage left 1,300 Woodinville residents without power and also cut short the sold-out Bonnie Raitt/Mavis Staples concert at , according to those attending.

“We were at the Bonnie (Raitt) concert last night at the St. Michelle winery and at about 9:20 - all the power went off with a big sizzle," Martha Tyler told Patch in an email. "The show was over, many were disappointed."

She also said as they drove home they noticed many neighborhoods seemed to be without power.

A tree branch on a power line caused the power outage, according to Puget Sound Energy.

The power officially went out at 9:17 p.m. near 14335 132nd Ave. NE, PSE officials said. They say the cause was a tree branch on a power line in that vicinity.

Nika Manfredi said she was at the when the outage occurred.

"Fortunately, they have their own generator and lots of candles," she posted on Woodinville Patch's Facebook page.

Power was restored at 10:28 p.m.

Kika Baa posted on the Chateau Ste. Michelle Winery Facebook page after the concert ended, asking for reimbursement information.

"‎Chateau Ste. Michelle Winery, Please tell us how you will be reimbursing patrons of the Bonnie Raitt concert than ended so abruptly!!!! Love the venue and Bonnie!!!! Please make it right!"

Chris Mallott wrote on their page, "Ha! Show ended early anyway. A bit unexpected, but Mavis Staples was wonderful! Bonnie was great too, just suffered from power outage. Great time regardless..."

Patch is checking with the winery to find out if any patrons will be reimbursed. According to their website:

"Tickets are non-refundable except in the event of a cancellation, and then tickets are refundable at the original point of purchase only." 

Were you there? What were you told as the concert ended? Tell us what you experienced in comments.

Nels Norske September 10, 2012 at 08:27 PM
Yes I was there. Mavis was great and Bonnie was just beginning to warm up...no really...she was cold. Concerts tend to build to a crescendo...this concert due to lost power lost much of its punch. No annoucements were made...just whispers an rumors...We headed for our car around 9:30PM. It took us 45 minutes to get out of Ste Michelle they are completely clueless when it comes to moving traffic. All in all it was like fine dining with the waiter picking up your plate before finishing the entre' and offering no dessert. Bonnie Raitt is the best.
Venice Buhain September 10, 2012 at 09:46 PM
Nels, did you catch Bonnie Raitt's apology? She had to give her apologies to the crowd by megaphone. A concertgoer posted the video to Facebook: http://www.facebook.com/BellevuePatch/posts/258751340911770
P.J. September 12, 2012 at 03:00 PM
A megaphone that didn't work! Along with penlights onstage showing that St. Michelle is a beautiful venue but needs to seriously rethink their equipment... Talk about a saftey issue... Bonnie's equipment rig back up on patrons trying to leave to get to back parking lot in the dark and nobody directing! A friend saw the concert the night before - trust me we missed alot including a 30 minute encore... St. Michelle should do something in the way of a goodwill gesture if not a refund... If there was a power outage how come the winery had power - all lights were on...

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